PRIVACY POLICY

OVERVIEW

At Kingsmen Couture, we value the quiet confidence of our clients, and that extends to how we handle your data. This Privacy Policy describes how Kingsmen Couture (the "Site", "we", "us", or "our") collects, uses, and securely discloses your personal information when you visit, use our services, or make a purchase from www.kingsmencouture.co (the "Site").

Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described below.

 

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

 

HOW WE COLLECT AND USE YOUR PERSONAL INFORMATION

To provide the Services, we collect personal information about you from a variety of sources. The information that we collect and use varies depending on how you interact with us. In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

 

WHAT PERSONAL INFORMATION WE COLLECT

The types of personal information we obtain about you depends on how you interact with our Site and use our Services.

Basic contact details including your name, address, phone number, email.

Order information including your billing address, shipping address, payment confirmation, email address, phone number.

Bespoke Measurements: For Made-to-Measure orders, we collect your specific physical dimensions and tailoring requirements.

Shopping information including the items you view, put in your cart or add to your wishlist.

Customer support information including the information you choose to include in communications with us.

Information We Collect through Cookies We automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

Information We Obtain from Third Parties We may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:

  • Companies who support our Site and Services, such as Shopify.
  • Our payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfill your orders.

 

HOW WE DISCLOSE PERSONAL INFORMATION

In certain circumstances, we may disclose your personal information to third parties for legitimate purposes subject to this Privacy Policy. Such circumstances include:

With our artisan manufacturing partners in India, specifically regarding the shipping details and physical dimensions strictly required to craft and deliver Made-to-Measure and bespoke orders.

With vendors or other third parties who perform services on our behalf (e.g., IT management, payment processing, data analytics, customer support, cloud storage, fulfillment and shipping).

With business and marketing partners, including Shopify, to provide services and advertise to you.

We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you. We do not "sell" or "share" your personal information to third-party data brokers.

 

USER GENERATED CONTENT

The Services may enable you to post product reviews. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone. We are not responsible for the privacy or security of any information that you make publicly available.

 

THIRD PARTY WEBSITES AND LINKS

Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies. We do not guarantee and are not responsible for the privacy or security of such sites.

 

CHILDREN’S DATA

The Services are not intended to be used by children, and we do not knowingly collect any personal information about children.

 

SECURITY AND RETENTION OF YOUR INFORMATION

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security.” How long we retain your personal information depends on different factors, such as whether we need the information to maintain your account, to provide the Services, comply with legal obligations, resolve disputes or enforce other applicable contracts and policies.

YOUR RIGHTS AND CHOICES Depending on where you live, you may have some or all of the rights listed below in relation to your personal information.

  • Right to Access / Know. You may have a right to request access to personal information that we hold about you.
  • Right to Delete. You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct. You may have a right to request that we correct inaccurate personal information we maintain about you.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights.

 

INTERNATIONAL USERS

Please note that we operate globally. We may transfer, store and process your personal information outside the country you live in, including Australia, the United States, and India. Your personal information is also processed by staff and third party service providers and partners in these countries. If we transfer your personal information out of Europe or the UK, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses, unless the data transfer is to a country that has been determined to provide an adequate level of protection.

 

CONTACT

Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at kingsmencoutureau@gmail.com.