Shipping
Shipping Information
At Kingsmen Couture, we strive to provide you with a seamless shopping experience, including efficient and reliable shipping. Below you'll find detailed information about our shipping policies, options, and procedures.
Shipping Destinations: We proudly offer worldwide shipping. Whether you're located domestically or internationally, you can enjoy our luxury fashion delivered right to your doorstep.
Shipping Options & Rates:
1. Domestic Shipping (Within Australia):
- Standard Shipping: Free for orders over $99.95. For orders below $99.95, a flat rate of $5.95 applies. Delivery time: 10 to 14 business days.
- Express Shipping: Available for a flat rate of $9.95. Delivery time: 7 to 10 business days.
2. International Shipping:
- Standard International Shipping: Available for a flat rate of $29.95. Delivery time: 14 to 20 days business days.
Order Processing Time: Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed on the next business day.
Tracking Your Order: Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on our website or through the carrier's tracking system.
Customs and Duties: For international orders, please be aware that customs and import duties may apply based on your country's regulations. These fees are the responsibility of the customer and are not included in the purchase price or shipping cost.
Shipping Restrictions: Please note that certain products may have shipping restrictions due to size, weight, or destination-specific regulations. If your order is affected by any restrictions, our customer service team will contact you to discuss alternative options.
Lost or Damaged Packages: In the rare event that your package is lost or damaged during transit, please contact our customer service team immediately. We will work with the carrier to resolve the issue and ensure you receive your order as soon as possible.
Address Changes: If you need to change the shipping address after placing an order, please contact us as soon as possible. We will do our best to accommodate your request, but we cannot guarantee changes once the order has been processed and shipped.
Contact Us: If you have any questions or concerns about our shipping policies, please do not hesitate to contact our customer service team at kingsmencoutureau@gmail.com
Thank you for choosing Kingsmen Couture. We look forward to providing you with the finest in luxury fashion and exceptional service.