At Kingsmen Couture, every creation is a tribute to timeless elegance. While we strive for perfection in every piece, we understand that adjustments may be necessary. Our return and exchange policy has been designed to ensure your experience remains as seamless and distinguished as the garments we craft.
STOCK ITEMS – RETURNS & EXCHANGES
We accept returns and exchanges for stock items within 30 DAYS from the date of purchase. To be eligible, items must be: Unworn and unwashed, In original packaging with all tags attached. We will cover return shipping for all eligible stock item returns and exchanges.
CUSTOM-MADE ORDERS – FINAL SALE
All custom-made and made-to-measure pieces are crafted exclusively for you and are NON-RETURNABLE AND NON-EXCHANGEABLE.
If you require assistance with sizing, fit, or adjustments before production, our team is available for consultation to ensure a perfect result.
HOW TO INITIATE A RETURN OR EXCHANGE
To request a return or exchange:
Please contact us at KINGSMENCOUTUREAU@GMAIL.COM
Guaranteed response within ONE HOUR during business hours.
Our team will guide you through the next steps promptly
AT KINGSMEN COUTURE, EXCELLENCE IS NOT ONLY STITCHED INTO EVERY GARMENT — IT IS WOVEN INTO YOUR ENTIRE JOURNEY WITH US.
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